Introduction
At Vassarette® Bras, Panties, Underwear, Camisole, Slip (“Vassarette,” “we,” “us,” or “our”), we respect the privacy of our users and customers (“you”). This Privacy Policy explains how we collect, use, and disclose information that we obtain through your use of our website at vassarette.shop (the “Site”), as well as your rights over any personal information we hold about you.
Please take a moment to carefully read this Privacy Policy, which is part of our Terms of Use and applies to all users of our Site. We’ve tried to keep it as simple as possible, but if you’re unfamiliar with terms, such as cookies, IP addresses, and browser fingerprinting, then read about these key terms first.
What Information Do We Collect?
Information You Provide Directly to Us
We collect information you provide directly to us via the Site. For example:
- Account Information: We collect information such as your name, email address, phone number, login credentials for the Site, and profile photo when you register for an account with us. We also collect information if you choose to register using a third-party account, such as Facebook or Google.
- Order Information: We collect information such as your name, billing address, shipping address, phone number, email address, credit card number, items ordered, date and time of order, shipping preferences, and order history when you place an order on our Site.
- Communications: If you contact us directly, we may receive additional information about you. For example, when you contact our customer support team via phone, email, live chat, social media, or otherwise, we will receive your name, contact information, and the contents of your message or inquiry.
- Surveys: From time to time, we may provide you opportunities to participate in surveys. If you participate, we will request certain information from you to administer these surveys, such as demographic information.
Information Collected Automatically
We also collect some information automatically:
- Log Data and Device Information: When you access our Site, we automatically collect information about your device and usage, such as your Internet protocol (IP) address, access dates and times, browser type, Internet service provider (ISP), pages you view, referring/exit pages, platform type, date/time stamp, and number of clicks.
- Cookies and Similar Technologies: We utilize cookies and other technologies like pixel tags and web beacons to collect information about your browsing activities. These may include information like your device type, operating system, browser information, IP address, page views, and your activities on our Site.
- Location Data: We may derive a rough estimate of your location from your IP address.
- Clear GIFs/Web Beacons: We employ clear GIFs (also known as web beacons) to anonymously track the online usage patterns of our Users. In addition, we also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. The information allows for more accurate reporting and improvement of our Site.
Information from Other Sources
We may also obtain information about you from other sources and combine that with information we collect directly or automatically. For example:
- Social Media Widgets: Our Site includes social media features and widgets, such as the Facebook Like button. These features may collect information about your IP address and the pages you are visiting on our Site, and they may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by the social media platform (e.g. Facebook) and your interactions with them are governed by the privacy policy of the company providing them.
- Single Sign-On: You may be able to log into our Site using single sign-on services like Google or Facebook. This will authenticate your identity and provide you the option to share certain personal information with us, such as your name and email address to pre-populate our sign up form. Services like Google and Facebook may collect information about your use of the single sign-on option.
- Partners: We may receive information about you from partners and combine it with data that we have to help operate and improve our Site and services.
How Do We Use This Information?
We use the information we collect for the following purposes:
- Provide, maintain, and improve the Site
- Process transactions and send order information
- Register and manage user accounts
- Communicate with you about your account, order status, promotions, and respond to your inquiries
- Personalize your Site experience and provide customized content, recommendations, and offers
- Enable user-to-user communications
- Publish user reviews and testimonials
- Administer contests, sweepstakes, promotions, and surveys
- Prevent and address fraud, breach of policies or terms, and threats or harm
- Perform data analytics to better understand and serve our users and customers
- Comply with legal obligations
- Protect our rights and property and that of our users, customers and business partners
- For any other purpose that we may specifically disclose at the time you provide personal information
- As otherwise described to you at the point of collection
How Do We Share This Information?
Vendors and Service Providers
We may share your personal information with vendors and service providers retained in connection with the provision of the Site. Examples include:
- Payment Processors: To process payments, issue refunds, and prevent fraud, we provide certain user information (such as name, address, email address, and payment information) to payment processing services like Stripe.
- Web Analytics: We use third-party web analytics services like Google Analytics to help understand use of the Site. These services may collect information sent by your device or our Site and other information that assists us in improving the Site.
- Hosting Services: We utilize third party hosting services to host and maintain our Site. These services may access or store information about you as part of providing their services.
- Customer Support: We provide information to third-party customer support, email management, live chat, and other similar service providers to assist in providing you support.
- Social Media: When you use any social media plugins, login using social media credentials, share content, or click on social media buttons on our Site, certain information may be shared with those social media services.
- Email Marketing: We may share certain data with third party email marketing services in connection with managing our email communications and newsletters.
- Advertising Networks: Certain information like cookies, device identifiers and other online identifiers may be provided to third party advertising partners to deliver personalized ads and content to you on our behalf across websites and mobile apps.
Legal Requirements
We may disclose information about you if required to do so by law (such as responding to subpoenas or court orders) or as needed to comply with legal processes or statutory obligations.
Protect Vassarette and Others
We may disclose information about you if necessary to enforce our policies, terms and agreements; protect our operations, customers, or others; and address fraud, security or technical issues.
Business Transfers
Information about you and our users, including personal information, may be disclosed and transferred as part of any merger, sale, transfer of our company assets or transition of service to another provider.
Aggregate, De-Identified, or Anonymized Information
We may share information about users and customers that has been aggregated, de-identified, or anonymized such that it cannot reasonably be used to identify any particular individual.
Your Choices and Rights
You can access, modify, remove, limit, and otherwise make choices about your personal data by managing your account and changing your settings.
You also have the right to request a copy of your personal data, object to our use of your personal data, request the deletion or restriction of your personal data, or submit a complaint with a supervisory authority.
Specifically, your rights may include:
Access: You can request more information about the personal data we hold about you and obtain a copy of such data.
Rectification: If you believe that any personal data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by editing your profile.
Erasure: You can request that we erase some or all of your personal data from our systems.
Withdrawal of consent: If we are processing your personal data based on your consent (as indicated at the time of collection), you have the right to withdraw your consent at any time.
Marketing opt-out: You can opt out of receiving marketing communications from us or having your personal data processed for direct marketing purposes.
Portability: You can ask for a copy of certain personal data in a structured, electronic format.
Objection: You can object to our continued use of your personal data.
Restriction of Processing: You can ask us to restrict further processing of your personal data.
Right to file complaint: You have the right to lodge a complaint about Vassarette’s practices with respect to your personal data with the supervisory authority in your country or EU Member State.
We will consider and respond to all requests in accordance with applicable laws. To exercise any of these rights, please contact us as set forth below.
Data Retention
We retain personal data for the length of time required to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Security
We use reasonable physical, technical, and administrative safeguards to protect the confidentiality and security of the information you provide to us. However, no security measures can be 100% effective and we cannot guarantee the security of your information.
Cookies and Online Tracking
We and our third party partners, such as our advertising and analytics partners, use cookies, pixels, and other technologies to ensure everyone who uses our Site has the best possible experience. Cookies also help us keep your account safe. By continuing to visit or use our Site, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.
Your Choices
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject any cookies. Please note that doing so may negatively impact your experience using our Site.
Our Cookies
The cookies we place on your device fall into the following categories:
- Session cookies allow our Site to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards.
- Persistent cookies remain on your device between browser sessions for an extended period of time. They are used so that our Site remembers settings and preferences from your previous visits.
- Strictly necessary cookies are essential for you to browse our Site and use its features. Without them, services you’ve signed up for (such as a shopping cart) won’t work.
- Performance cookies collect information about how you use our Site (e.g., which pages you visit, search terms you use, etc). These cookies don’t collect personally identifiable information, and are used to help us improve how our Site works.
- Functionality cookies allow us to remember the choices you make on our Site (e.g., store location, language, etc) to personalize your experience.
Third Party Cookies
Third party cookies are placed by a website other than ours. Some examples are:
- Advertising cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember that you’ve visited our Site and may share this information with other organizations, such as advertisers.
- Analytics cookies help website and app owners understand how visitors engage with their site or app. A third party analytics cookie may currently be set via our Site.
- Social media cookies allow you to share content via third party social media platforms like Facebook or Twitter. These cookies are set by those companies when you use buttons on our Site that allow sharing.
Children’s Privacy
Our Site is not directed to children under the age of 13. If we obtain actual knowledge that we have collected personal information from a child under 13 years of age, we will promptly delete it, unless we are legally obligated to retain such data. Contact us if you believe we have mistakenly or unintentionally collected information from a child under 13 years of age.
California Privacy Rights
If you are a California resident, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email or write to us at the address below confirming that you are a California resident.
International Users
By visiting our Site, you understand and acknowledge that your personal data may be processed in countries where privacy laws provide standards of protection that differ from, and are potentially less stringent than, those of your own country.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to the way we collect, use, and/or share your personal data, we will notify you by updating this Privacy Policy and changing the date at the top of this Privacy Policy. Please review this page periodically to remain up to date on our privacy practices.
Your continued use of our Site following the posting of changes to these terms means you accept these changes. If any modification is unacceptable to you, you must cease using the Site.
How to Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Phone: (800) 555-1234
Address: 123 Vassarette Lane, New York, NY 10001
Conclusion
Your privacy matters to Vassarette, so whether you are a new or long-time customer, rest assured that we are committed to safeguarding your personal information at all times. Thank you for taking the time to read our Privacy Policy.
